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How to Create Content That Resonates: Best Practices for Small Businesses

From Ideas to Execution: A Practical Guide to Producing Content that Connects with Your Audience and Drives Results

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Alright, so we’ve talked about the importance of content marketing, how to understand your audience, and how to set up a solid plan. Now, it’s time to get into the nuts and bolts of content creation itself. How do you actually produce content that resonates with your audience, drives engagement, and makes a difference? Well, let’s talk about it.


When you think about creating content, it’s easy to get caught up in all the noise. You know, everyone out there is telling you to write blog posts, make videos, do podcasts, post on social media—basically do everything, everywhere, all the time.


But here’s the truth: for small businesses, it’s not about doing it all; it’s about doing the right things well. It’s about producing content that truly connects with people. Let’s break down some best practices for content creation, in a way that’s real and manageable.


 

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1. Start with the “Why”


If you’ve ever felt overwhelmed by the idea of content creation, let’s start by zooming out and asking a simple question: Why are you creating this content? I think a lot of folks skip this part and jump straight into the “what” and the “how,” but you need to be clear on the “why” first. Are you trying to educate your audience, entertain them, inspire them, or get them to buy something?


Think about it like this: if you run a local bakery, maybe you want to build a stronger relationship with your community. So, you decide to share recipes and baking tips. The “why” here is to provide value, to make folks feel like they’re part of something. Once you’ve got your “why,” everything else—what you create and how you create it—will fall into place.


2. Storytelling Is Your Secret Weapon


People don’t connect with brands; they connect with stories. Think about your favorite brand or business—chances are, there’s a story there that draws you in. As a small business, you have an advantage here. You can tell authentic stories that big corporations just can’t.


Let’s say you run a landscaping business. Instead of just posting about lawn care tips, share the story of a customer who struggled with their garden for years, and how you helped them turn it into something beautiful. Share your personal journey—why did you start this business? What challenges have you overcome? These stories create an emotional connection, and that’s what gets people to engage with your brand.


3. Make It About Them, Not About You


This is a common pitfall, especially for small businesses. You’re proud of your product or service, and that’s understandable. But if all you do is talk about how great you are, people are going to tune out. The key is to make your content about your audience, not about you.


Imagine you’re a gym owner. Instead of constantly posting about how great your equipment is or how amazing your trainers are, focus on your audience. Share success stories from your members.


Post workout tips that anyone can do at home. Provide value in a way that puts your audience at the center of the story. When people feel like you’re talking to them, and not at them, they’re much more likely to stick around.


4. Consistency Over Quantity


Here’s something a lot of people get wrong: they think they need to post every day on every platform to stay relevant. I’m here to tell you that’s not true. Consistency is more important than quantity. If you can only create one great piece of content per week, that’s better than churning out five mediocre pieces.


For example, let’s say you’re running a café and want to post on Instagram. You don’t need to post every single day. Maybe you decide to post three times a week—a behind-the-scenes video on Monday, a recipe or drink special on Wednesday, and a customer story on Friday. If you can commit to that and stick with it, you’ll see results. Consistency builds trust, and trust builds relationships.


5. Engage, Don’t Just Broadcast

A lot of businesses make the mistake of using content as a megaphone. They think, “I’ll put my message out there, and people will come.” But content marketing isn’t a one-way street—it’s a conversation. If someone leaves a comment on your post, reply to it. If someone asks a question, answer it.


Let’s say you post a video on Facebook about how to care for houseplants (because maybe you’re a plant shop owner). If someone comments and says, “I’ve been struggling to keep my fiddle leaf fig alive,” don’t just like the comment—respond to it! Give them advice, ask questions, be genuinely helpful. Engagement breeds loyalty, and loyalty turns followers into customers.


6. Use Tools to Make Your Life Easier


I get it—content creation takes time, and time is something small business owners are often short on. The good news is, there are tools that can help streamline the process. Here are a few that can save you time:


  • Canva: If you’re not a designer but want to create professional-looking visuals, Canva is your best friend. You can create everything from social media posts to infographics, and it’s super easy to use.


  • Grammarly: If writing isn’t your strong suit, Grammarly can help you catch grammar mistakes and improve the readability of your content.


  • Buffer or Hootsuite: These tools allow you to schedule your social media posts in advance, so you don’t have to worry about posting in real time.


  • Trello or Asana: Use these tools to keep track of your content ideas and plan your publishing schedule. Organization is key to staying consistent.


7. Don’t Be Afraid to Repurpose Content


You don’t always need to reinvent the wheel. One of the smartest things you can do is repurpose your content. Let’s say you wrote a popular blog post—why not turn it into a video, an infographic, or a series of social media posts? Repurposing content saves time, helps you reach different audience segments, and keeps your content working for you.


For example, if you run a pet grooming business and you wrote a blog post about “5 Tips for Grooming Your Dog at Home,” you could easily turn each of those tips into a short video or create an infographic that you can share on social media. Repurposing is all about maximizing the value of the content you’ve already created.


Wrap up


At the end of the day, content creation is about connecting with people. It’s about showing up authentically, providing value, and building relationships. You don’t need to be everywhere all the time—you just need to be where your audience is, in a way that resonates with them.


Remember, start with your “why,” tell authentic stories, put your audience first, and be consistent. Engage with your audience, use tools to help streamline the process, and don’t be afraid to repurpose what you’ve already created. If you do these things, you’ll start to see your content making an impact—not just in likes and shares, but in real connections with real people.


In the next article, we’ll dive deeper into how to effectively distribute your content, so it reaches your intended audience and creates the impact you want. Stay tuned for more insights into making your content marketing strategy a success.

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